Refund Policy

Outpick is free to download. Outpick Pro is a yearly auto-renewable subscription ($9.99/year) that unlocks unlimited pools.

All Sales Are Final

As a general rule, purchases of Outpick Pro are final. However, Apple and Google handle all billing for Outpick Pro, so refunds must be requested through the store you bought it from.

How to Request a Refund (App Store)

To request a refund directly from Apple:

1. Go to reportaproblem.apple.com
2. Sign in with the Apple ID you used to make the purchase
3. Find Outpick in your purchase history
4. Tap "Report" and follow Apple's instructions

Apple reviews each refund request individually and makes the final decision.

How to Request a Refund (Google Play)

If you subscribed on Android, request the refund from Google:

1. Go to play.google.com/store/account/orderhistory
2. Sign in with the Google account you used to subscribe
3. Find the Outpick Pro order and choose "Request a refund"

Google reviews each refund request individually and makes the final decision.

Cancelling Your Subscription (iPhone)

If you want to cancel before the next yearly renewal:

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find Outpick and tap "Cancel Subscription"

You'll keep access until the end of your current billing period.

Cancelling Your Subscription (Android)

1. Open the Google Play app
2. Tap your profile picture, then "Payments & subscriptions"
3. Tap "Subscriptions", find Outpick, and tap "Cancel subscription"

Same deal: access runs to the end of the current billing period.

Questions?

If you have questions about a particular charge or purchase, email outpick@appsthathelp.com.

Outpick is an Apps That Help product, a brand of Decal Venue, Inc.